Pub Manager H/F – Queen Victoria, Lille, France

Charles Wells has been a family brewery for over 140 years. In addition to brewing lip smacking English ales, our Company also runs English pubs. Eleven of our Pubs are located in France in Paris, Toulouse, Bordeaux, Lyon and Montpellier and soon Lille. Our objective is to open more Pubs to have a wider presence in France with a target of 20 Pubs in 2020.

There are great opportunities for fun individuals who enjoy working in a fast-paced entrepreneurial culture where pace, energy and influencing skills are critical. The roles will encompass building strong & mutually beneficial relationships with key customers and colleagues.

What you will be doing:

Reporting to the Operations Manager, you will develop and implement our plan to deliver the budgeted annual House Net Profit in following Company policies in terms of people, product, promotion, process, places & profit. Provide inspiring leadership to motivate your team and to delight our guests. Drive operational excellence and business control in order to ensure our shareholders want to invest in our business to support its growth.

Key areas of responsibility include:
• Controlling costs to ensure great performance of the Pub.
• Attaining, training and retaining the best staff.
• Developing our product and service offer within the Pub, exceeding benchmark mystery visitor customer feedback scores.
• Promoting the Pub to ensure we have guests to occupy the business all days of the week and all times of the day.
• Making sure we are compliant with all internal and external regulations.
• Conducting monthly stock takes.

What we are looking for:

We are looking for a passionate candidate who has amazing interpersonal skills and capacity to develop others as well as him/herself. The candidate is required to display an excellent background in terms of customer service and food health and safety.

Fluency in English and French is necessary. Experience of working in Pubs is essential. Ability to step back and reflect on current practices would also be appreciated.

Package:

Salary depending on experience Bonus depending on Performance of the Pub Statut Cadre Prior to the Opening of the Pub, planned in mid-November, you will receive proper training in a sister Pub in another location in France.

How to apply:
To apply for this position please forward a covering letter and your CV to careers.france@charleswells.co.uk

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